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Content questions, factual corrections, or privacy queries. We reply within two business days.

Before you write

The setup guide, security page, and glossary cover most common questions. Checking there first usually gets a faster answer.

Security questions

Read the security model
Do you offer Ledger Wallet technical support?

We are an independent educational site, not affiliated with Ledger Wallet SAS. For official support, visit support.ledger.com.

Will you ask for my recovery phrase?

Never. We have no reason to ask for it, and no one legitimate ever does. Any request for your 24-word phrase is a scam.

I found incorrect information.

Please describe the error using the form. We fix factual mistakes quickly.

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One thing we will never ask

We will never request your 24-word recovery phrase, PIN, or private key. Any message asking for these is a scam.